Curfew, Facebook closure hurt e-commerce

A combination of factors, among them curfew, closure of Internet and some social media sites has caused a 50 per cent customer reduction for e-commerce platforms, according to Mr Ron Kawamara, the Jumia chief executive officer. 

Speaking on the sidelines of press briefing by the E-Trade Association of Uganda, Mr Kawamara said Jumia had registered a drop in clientele of close to 50 per cent since government imposed a blockade on Facebook.

“Our traffic has dropped by more than 45 per cent since the shutdown of [some] social media sites. We have had to go to other marketing platforms to reach our clients,” he said. 
During the briefing, the E-Trade Association of Uganda noted that at least 25 per cent of the employees in the e-commerce sector had been rendered jobless due to reducing customer orders resulting from shorter working hours. 
The association has a membership that brings together boda boda rider apps, online market platforms such as Jumia and tour and travel operators. 

 Mr Ricky Rapa Thomson, the SafeBoda co-founder, said they had experienced a drastic drop in business due to a number of factors, among them shorter working hours.
“Boda boda riders’ earnings are down by as much as 50 per cent due to the 6pm curfew, which affects close to two million riders. We request that curfew hours are extended to 11pm,” he said. 

On January 11, this year the government shutdown Internet and social media sites as Uganda headed into the January 14 general elections. 
However, the Internet was later restored but had affected a number of sectors, key among e-commerce platforms. 
Mr Kawamara also noted they were having a lot of challenges with customers who were ordering for goods on social media using network bypass such as Virtual Private Network (VPN). 

“Our systems are designed to block any orders or contact reaching us from clients that are using VPN because our firewalls have been built to safeguard our clients’ personal data such as banking details. We therefore can’t rely on VPN or receive orders and inquiries from VPN users,” he said. 

 

As from: The Daily Monitor

 
 

About Author

Related items

  • Disney to offer sailings to Martinique, Tortola

    Add Martinique to the list of destinations that you can reach via a Disney ship.

    Disney today announced that it'll offer its first regular sailings to the Caribbean island in early 2016 out of San Juan, Puerto Rico.

    The new seven-night Southern Caribbean voyages also will include stops in Barbados, Grenada, Antigua and St. Kitts. The sailings will take place on the 1,750-passenger Disney Magic with four departures in 2016 scheduled for Jan. 10, 17, 24 and 31.

    A Disney ship has called at Martinique only once before during a special holiday sailing in 2010.

    Bookings for the new Southern Caribbean itinerary open on Oct. 30 with fares starting at $980 per person, based on double occupancy and not including taxes, fees and port expenses.

    Disney today also announced a new seven-night Eastern Caribbean itinerary out of Port Canaveral for 2016 that will include a call at Tortola as well as St. Thomas and Disney's private island in the Bahamas, Castaway Cay.

    The sailings will take place on both the Disney Fantasy and the Disney Magic with 11 departure dates from January through April 2016. Fares start at $1,120 per person, based on double occupancy.

  • Indulging on one of the world's most luxurious ships

    Just how much pampering is there on a luxury cruise ship? Now you can see for yourself right here at USA TODAY's Cruise Hub.

    Part 5 of our six-part video series on the recently revamped Seven Seas Mariner, in the carousel above, offers an insider's look at the wide range of indulgences available to passengers on the vessel, from hot stone massages to elegant wine tastings.

    USA TODAY Travel received special access last month to all-suite, all-balcony ship, which is operated by Regent Seven Seas Cruises and emerged from a major makeover in April.

    PHOTO TOUR: The luxury of the revamped Seven Seas Mariner

    We'll be posting the final installment of the series here at USA TODAY's Cruise Hub on Wednesday. Part 1 of the series, which offers an overview of the Seven Seas Mariner's recent makeover, is located HERE. Part 2, 3 and 4 of the series, which focus on the ship's dining, entertainment and all-suite accommodations, respectively, are HERE,HERE and HERE.

    For a deck-by-deck look at the revamped spaces on Seven Seas Mariner, don't miss our new, comprehensive Cruise Ship Tour of the vessel in the carousel below.

  • My experience at Kiho Gorilla Safari Lodge

    What you need to know:

    • Daytime tends to be darker than usual because of the thick forest and the misty-rainy weather. Transparent roofs, pergolas and wide, sliding glass walls were designed to allow in light and  air.
    • Fireplaces are installed everywhere to avert cold conditions.

    Travel is like an excellent book. It gives you a fresh perspective on reality, refreshes your soul, gives you a sense of being in touch with yourself again and leaves you with a feeling of catharsis. 
    Your passions and aspirations start regenerating and you are left wondering why you do not do this more often. More than anything else, travel tends to offer a powerful spiritual experience, like the day you first believed. And like in the case of a good book, you never forget a single detail of a good trip. 

    Memorable experiences 
    You never forget the morning you travelled to Matemwe beach on the northern shores of Zanzibar, where you watched in awe, village women seated in those shallow salty waters of the Indian Ocean, farming seaweed or the dhow race that took place later that day. 

    You never forget your first experience on a German autobahn, a speedway with no speed limit, when you rode a motorcycle from Hamburg to Frankfurt and back. Sheer adrenaline. It is this newness you encounter so far away from home that truly brings you so close to home. It captures your imagination and quenches your natural thirst for adventure. 

    The allure of the forest
    Bwindi Impenetrable Forest National Park is one such place. It is one of the most prized tourist destinations in Uganda. The high-altitude rain forest is home to the largest population of mountain gorillas in the world, at over 400 of these endangered giant primates. 

    The forest has an aura like no other. It is cold and dark, (the word Bwindi means darkness), yet these very gloomy qualities make it exceptionally inviting. The intensity of the smells from the forest, a mixture of moth, mushroom, aging tree bark and all sorts of herbs are all soothing to the soul. 

    The air is so thin, your lungs skip a beat. Because of the high-altitude, you get the sense that you are approaching the cusp of the unknown. Your city-dwelling body is not used to this alien environment. It is glorious.

    The slow, two-hour climb into the National Park from Kabale Town is a separate thrill on its own. The drive up the forested ranges is punctuated by the constant popping of your ears as you go higher and higher into the ranges. 

    The ferns and the bamboo reeds and the general shrubbery on the forest floor are as menacing and mysterious as the giant trees that have never seen an axe since the creation story.  

    Credit: Daily Monitor

Login to post comments